2018

• Cereja J., Santoro F., Gorbacheva E., Matzner M.:
  Application of the Design Thinking Approach to Process Redesign at an Insurance Company in Brazil
  In: Brocke J., Mendling J. (Hrsg.): Business Process Management Cases, Springer, Cham, 2018, S. pp 205-233 (Management for Professionals Book Series)
  ISBN: 978-3-319-58306-8
  DOI: 10.1007/978-3-319-58307-5_12
  BibTeX: Download
• Genennig S., Pauli T., Roth A., Möslein K.:
  Digitization-enabled Innovation in Service Systems: An Empirical Analysis of the German MDAX Companies (EURAM)
  European Academy of Management (EURAM)
  BibTeX: Download
• Matzner M., Büttgen M., Demirkan H., Spohrer J., Alter S., Fritzsche A., Ng I., Jonas J., Martinez V., Möslein K., Neely A.:
  Digital Transformation in Service Management
  In: Journal of Service Management Research 2 (2018), S. 3-21
  ISSN: 2511-8676
  DOI: 10.15358/2511-8676-2018-2-3
  URL: https://elibrary.vahlen.de/10.15358/2511-8676-2018-2-3/digital-transformation-in-service-management-jahrgang-2-2018-heft-2?page=1
  BibTeX: Download
• Matzner M., Plenter F., Betzing JH., Chasin F., von Hoffen M., Löchte M., Pütz S., Becker J.:
  CrowdStrom: Analysis, Design, and Implementation of Processes for a Peer-to-Peer Service for Electric Vehicle Charging
  In: Brocke J., Mendling J. (Hrsg.): Business Process Management Cases, Springer, Cham, 2018, S. pp 337-359 (Management for Professionals Book Series)
  ISBN: 978-3-319-58306-8
  DOI: 10.1007/978-3-319-58307-5_18
  BibTeX: Download
• Matzner M., Plenter F., Chasin F., Betzing JH., von Hoffen M.:
  New Service Development Through Action Design Research in Joint Research Projects
  26th European Conference on Information Systems (Portsmouth)
  BibTeX: Download
• Plenter F., Chasin F., von Hoffen M., Betzing JH., Matzner M., Becker J.:
  Assessment of peer-provider potentials to share private electric vehicle charging stations
  In: Transportation Research Part D-Transport and Environment 64 (2018), S. 178-191
  ISSN: 1361-9209
  DOI: 10.1016/j.trd.2018.02.013
  URL: https://www.sciencedirect.com/science/article/pii/S1361920916307003
  BibTeX: Download
• Plenter F., von Hoffen M., Chasin F., Benhaus S., Matzner M., Paukstadt U., Becker J.:
  Quantifying Consumers' Willingness to Pay for Electric Vehicle Charging
  2018 IEEE 20th Conference on Business Informatics (CBI) (Vienna, 07/11/18 - 07/14/18)
  DOI: 10.1109/CBI.2018.00030
  URL: https://ieeexplore.ieee.org/document/8452673/
  BibTeX: Download

2017

• Becker J., Backhaus K., Borchert M., Matzner M., Plenter F., Benthaus S., Betzing JH., Chasin F., von Hoffen M., Löchte M., Pütz S., Todenhöfer L., Weiße A.:
  Entwicklung einer Peer-To-Peer Sharing-Platform für das Laden von Elektrofahrzeugen
  In: Walter Ganz, Achim Kampker, Gerhard Satzger (Hrsg.): Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität”, Stuttgart: Fraunhofer Verlag, 2017, S. 62-69
  ISBN: 978-3-8396-1212-5
  URL: http://www.elektromobility-services.com/wp-content/uploads/2017/07/Services-always-factor-electromobility-experiences_of_experiences)
  BibTeX: Download
• Becker J., Bernhold T., Knackstedt R., Matzner M. (Hrsg.):
  Planung koordinierter Wertschöpfungspartnerschaften
  Gabler Verlag: Springer-Verlag GmbH Deutschland, 2017
  ISBN: 978-3-662-55361-9
  DOI: 10.1007/978-3-662-55362-6
  BibTeX: Download
• Benkenstein M., Bruhn M., Büttgen M., Hipp C., Matzner M., W. Nerdinger F.:
  Topics for Service Management Research – A European Perspective
  In: Benkenstein Martin, Bruhn Manfred, Büttgen Marion, Hipp Christiane, Matzner Martin, Nerdinger Friedemann (Hrsg.): SMR - Journal of Service Management Research, Munich: C.H.BECK, 2017, S. 4-21
  ISBN: 2511-8676
  DOI: 10.15358/2511-8676-2017-1-4
  URL: https://rsw.beck.de/docs/librariesprovider42/default-document-library/benkenstein-et-al-smr-01-2017.pdf
  BibTeX: Download
• Betzing JH., Beverungen D., Becker J., Matzner M., Schmitz G., Bartelheimer C., Berendes I., Braun M., Gadeib A., von Hoffen M., Schallenberg C.:
  Interaktive, digitale Einkaufserlebnisse in Innenstädten
  In: HMD : Praxis der Wirtschaftsinformatik 54 (2017), S. 659-671
  ISSN: 1436-3011
  DOI: 10.1365/s40702-017-0343-0
  BibTeX: Download
• Betzing JH., von Hoffen M., Plenter F., Chasin F., Matzner M., Becker J.:
  One Plug at a Time - Designing a Peer-to-Peer Sharing Service for Charging Electric Vehicles
  13. Internationale Tagung Wirtschaftsinformatik (WI2017) (St. Gallen)
  URL: http://publications.martin-matzner.de/23/1/Wi2017.pdf
  BibTeX: Download
• Beverungen D., Matzner M.:
  Informationsmodellierung in Dienstleistungssystemen
  In: Corsten H, Roth S (Hrsg.): Handbuch Dienstleistungsmanagement, Munich: Vahlen, 2017, S. 519 - 536
  URL: http://publications.martin-matzner.de/22/1/HandbuchDLM2017.pdf
  BibTeX: Download
• Beverungen D., Matzner M., Janiesch C.:
  Information systems for smart services
  In: Information Systems and E-Business Management 15 (2017), S. 781–787
  ISSN: 1617-9846
  DOI: 10.1007/s10257-017-0365-8
  URL: https://link.springer.com/article/10.1007/s10257-017-0365-8
  BibTeX: Download
• Chasin F., von Hoffen M., Cramer M., Matzner M.:
  Peer-to-peer sharing and collaborative consumption platforms: a taxonomy and a reproducible analysis
  In: Information Systems and E-Business Management (2017), S. 1-33
  ISSN: 1617-9846
  DOI: 10.1007/s10257-017-0357-8
  URL: http://rdcu.be/tIF4
  BibTeX: Download
• von Hoffen M., Chasin F., Matzner M., Plenter F., Betzing JH.:
  Testing Technical Feasibility in CPS Development Projects
  13. Internationale Tagung Wirtschaftsinformatik (WI2017) (St. Gallen)
  URL: http://publications.martin-matzner.de/24/1/wi2017b.pdf
  BibTeX: Download

2016

• Breuker D., Matzner M., Delfmann P., Becker J.:
  Comprehensible Predictive Models for Business Processes
  In: Mis Quarterly 40 (2016), S. 1009-1034
  ISSN: 0276-7783
  URL: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=3315&context=misq
  BibTeX: Download
• Folmer E., Matzner M., Räckers M., Scholta H., Becker J.:
  Standardized but flexible information exchange for networked public administrations: A method
  In: Transforming Government: People, Process and Policy 10 (2016), S. 239-255
  ISSN: 1750-6166
  DOI: 10.1108/TG-09-2014-0044
  URL: http://www.emeraldinsight.com/doi/abs/10.1108/TG-09-2014-0044
  BibTeX: Download
• Matzner M., Chasin F., von Hoffen M., Plenter F., Becker J.:
  Designing a Peer-to-Peer Sharing Service as Fuel for the Development of the Electric Vehicle Charging Infrastructure
  49th Annual Hawaii International Conference on System Sciences (HICSS-49) (Kauai, Hawaii, USA)
  DOI: 10.1109/HICSS.2016.201
  BibTeX: Download

2015

• Beverungen D., Fabry C., Ganz W., Matzner M., Satzger G. (Hrsg.):
  Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen
  Stuttgart: Fraunhofer-Verlag, 2015
  ISBN: 978-3-8396-0843-2
  URL: http://www.elektromobilitaet-dienstleistungen.de/wp-content/uploads/2015/02/Dienstleistungsinnovationen-fuer-Elektromobilitaet_Maerkte-Geschaeftsmodelle-Koop_2015.pdf
  BibTeX: Download
  (anderer)
• Breuker D., Delfmann P., Matzner M., Becker J.:
  Designing and Evaluating an Interpretable Predictive Modeling Technique for Business Processes
  In: Fournier Fabiana MJ, Mendling Jan (Hrsg.): BPM 2014 International Workshops, Berlin: Springer, 2015, S. 541-553 (Lecture Notes in Business Information Processing, Bd.202)
  ISBN: 978-3-319-15894-5
  DOI: 10.1007/978-3-319-15895-2_46
  URL: http://fluxicon.com/blog/wp-content/uploads/2015/01/DeMiMoP-2014-Predictive-BPM.pdf
  BibTeX: Download
• Chasin F., Matzner M., Löchte M., Wiget V., Becker J.:
  The Law: The Boon and Bane of IT-enabled Peer-to-Peer Sharing and Collaborative Consumption Services
  12th International Conference on Wirtschaftsinformatik (WI 2015) (Osnabrück)
  Open Access: http://www.wi2015.uni-osnabrueck.de/Files//WI2015-D-14-00163.pdf
  URL: http://www.wi2015.uni-osnabrueck.de/Files//WI2015-D-14-00163.pdf
  BibTeX: Download
• Delfmann P., Breuker D., Matzner M., Becker J.:
  Supporting Information Systems Analysis Through Conceptual Model Query – The Diagramed Model Query Language (DMQL)
  In: Communications of the Association for Information Systems 37 (2015), S. 473-509
  ISSN: 1529-3181
  Open Access: http://aisel.aisnet.org/cais/vol37/iss1/24
  URL: http://aisel.aisnet.org/cais/vol37/iss1/24
  BibTeX: Download
• Matzner M., Chasin F., Rettberg F.:
  Private Providers of Climate-Neutral Electric Vehicle Charging Services – Enabling Remote Access to Self-Produced Energy at Other Peoples{'} Charging Points
  Energy Informatics & Management (EIM 2015) (Rotterdam, The Netherlands)
  URL: http://publications.martin-matzner.de/16/1/EIM2015.pdf
  BibTeX: Download
• Matzner M., Chasin F., Todenhöfer L.:
  To Share or Not to Share: Towards Understanding the Antecedents of Participation in IT-Enabled Sharing Services
  European Conference on Information Systems (ECIS 2015) (Münster)
  Open Access: http://publications.martin-matzner.de/11/
  URL: http://publications.martin-matzner.de/11/
  BibTeX: Download
• Matzner M., Plenter F., Benthaus S., Todenhöfer L., Fronc S., Wiget V., Löchte M., Chasin F., von Hoffen M., Backhaus K., Becker J., Borchert M.:
  Das CrowdStrom-Geschäftsmodell
  137 (2015)
  ISSN: 1438-3985
  URL: https://www.wi.uni-muenster.de/sites/default/files/public/research/arbeitsberichte/ab137.pdf
  BibTeX: Download
  (anderer)
• Matzner M., von Hoffen M., Chasin F.:
  Designing an Ontology-based Web Directory for the Discovery of Sharing and Collaborative Consumption Platforms
  17th IEEE Conference on Business Informatics (CBI 2015) (Lisbon, Portugal)
  DOI: 10.1109/CBI.2015.37
  URL: http://publications.martin-matzner.de/18/
  BibTeX: Download
• Matzner M., von Hoffen M., Heide T., Löchte M., Plenter F., Benthaus S., Fronc S., Chasin F., Wiget V., Todenhöfer L., Backhaus K., Becker J., Borchert M.:
  Crowdsourcing-Ladedienste durch Kleinanbieter als innovatives Geschäftsmodell (CrowdStrom)
  In: Beverungen Daniel, Fabry Christian, Ganz Walter, Matzner Martin, Satzger Gerhard (Hrsg.): Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen, Stuttgart: Fraunhofer-Verlag, 2015, S. 129-142
  ISBN: 978-3-8396-0843-2
  URL: http://www.elektromobilitaet-dienstleistungen.de/wp-content/uploads/2015/02/Dienstleistungsinnovationen-fuer-Elektromobilitaet_Maerkte-Geschaeftsmodelle-Koop_2015.pdf#page=130
  BibTeX: Download
• Matzner M., von Hoffen M., Heide T., Plenter F., Chasin F.:
  A Method for Measuring User Preferences in Information Systems Design Choices
  European Conference on Information Systems (ECIS 2015) (Münster)
  Open Access: http://publications.martin-matzner.de/12/1/ECIS2015_MethodQ.pdf
  URL: http://publications.martin-matzner.de/12/1/ECIS2015_MethodQ.pdf
  BibTeX: Download

2014

• Becker J., Breuker B., Delfmann P., Matzner M.:
  Designing and Implementing a Framework for Event-based Predictive Modelling of Business Processes
  International Workshop: Evolution of Information Systems and their Design Methods (EMISA 2014) (Luxembourg)
  Open Access: http://cs.emis.de/LNI/Proceedings/Proceedings234/71.pdf
  URL: http://cs.emis.de/LNI/Proceedings/Proceedings234/71.pdf
  BibTeX: Download
• Folmer E., Heddier M., Matzner M., Räckers M., Becker J.:
  A Method for Managing IT-Based Boundary Objects: Design and Application in the Public Sector
  European Conference on Information Systems (ECIS 2014) (Tel Aviv)
  Open Access: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1024&context=ecis2014
  URL: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1024&context=ecis2014
  BibTeX: Download
• Klör B., Bräuer S., Beverungen D., Matzner M.:
  IT-basierte Dienstleistungen für die Elektromobilität – Konzeptioneller Rahmen und Literaturanalyse
  Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014) (Paderborn)
  Open Access: http://digital.ub.uni-paderborn.de/hs/download/pdf/1010308?originalFilename=true
  URL: http://digital.ub.uni-paderborn.de/hs/download/pdf/1010308?originalFilename=true
  BibTeX: Download
• Matzner M., Breuker D.:
  Performances of Business Processes and Organizational Routines: Similar Research Problems, Different Research Methods - A Literature Review
  European Conference on Information Systems (ECIS 2014) (Tel Aviv)
  Open Access: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1242&context=ecis2014
  URL: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1242&context=ecis2014
  BibTeX: Download
• Matzner M., Scholta H.:
  Process Mining Approaches to Detect Organizational Properties in Cyber-Physical Systems
  European Conference on Information Systems (ECIS 2014) (Tel Aviv)
  Open Access: http://publications.martin-matzner.de/8/1/Ecis2014_1.pdf
  URL: http://publications.martin-matzner.de/8/1/Ecis2014_1.pdf
  BibTeX: Download

2013

• Averbeck AK., Bernhold T., Bräuer S., Knackstedt R., Matzner M.:
  Towards a Reference Model of Information Exchange and Coordination in Facility Management Networks
  5th CIRP International Conference on Industrial Product-Service Systems (Bochum)
  DOI: 10.1007/978-3-642-30820-8_10
  BibTeX: Download
• Becker J., Beverungen D., Knackstedt R., Matzner M., Müller O., Pöppelbuß J.:
  Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects
  In: IEEE Transactions on Engineering Management 60 (2013), S. 468-482
  ISSN: 0018-9391
  DOI: 10.1109/TEM.2012.2214770
  BibTeX: Download
• Becker J., Beverungen D., Knackstedt R., Matzner M., Müller O., Pöppelbuß J.:
  Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach
  In: Scandinavian Journal of Information Systems 25 (2013), Art.Nr.: 2
  ISSN: 0905-0167
  Open Access: https://aisel.aisnet.org/sjis/vol25/iss1/2/
  URL: https://aisel.aisnet.org/sjis/vol25/iss1/2/
  BibTeX: Download
• Breuker D., Matzner M.:
  Statistical Sequence Analysis for Business Process Mining and Organizational Routines
  European Conference on Information Systems (ECIS) (Utrecht, Netherlands)
  Open Access: http://publications.martin-matzner.de/3/1/Ecis2013.pdf
  URL: http://publications.martin-matzner.de/3/1/Ecis2013.pdf
  BibTeX: Download
• Bräuer S., Knackstedt R., Matzner M.:
  Akteursübergreifende Informationsflussanalyse am Beispiel der Schnittstellen zwischen Bauprozess und Verwaltung
  Internationales Rechtsinformatik Symposion IRIS 2013 (Salzburg)
  URL: http://publications.martin-matzner.de/7/1/Iris2013.pdf
  BibTeX: Download
• Matzner M., Becker J. (Hrsg.):
  Promoting Business Process Management Excellence in Russia
  Münster: ERCIS — European Research Center for Information Systems, 2013
  (ERCIS Working Papers, Bd. 15)
  URL: https://www.ercis.org/sites/www.ercis.org/files/pages/research/ercis-working-papers/ercis_wp_15.pdf
  BibTeX: Download
• Matzner M., Schwegmann B., Janiesch C.:
  A Method and Tool for Predictive Event-Driven Process Analytics
  Internationale Konferenz Wirtschaftsinformatik (Leipzig)
  Open Access: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1045&context=wi2013
  URL: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1045&context=wi2013
  BibTeX: Download
• Matzner M., Schwegmann B., Janiesch C.:
  preCEP: Facilitating Predictive Event-Driven Process Analytics
  International Conference on Design Science Research in Information Systems and Technology (DESRIST) (Helsinki)
  DOI: 10.1007/978-3-642-38827-9_36
  URL: http://publications.martin-matzner.de/2/2/Desrist2013.pdf
  BibTeX: Download
• Tarchinskaya E., Taratoukhine V., Matzner M.:
  Cloud-based Engineering Design and Manufacturing: State-of-the-Art
  IFAC Conference on Manufacturing Modelling, Management, and Control (St. Petersburg)
  BibTeX: Download

2012

• Becker J., Matzner M., Oliver M., Walter M.:
  A Review of Event Formats as Enablers of event-driven BPM
  International Workshop on Event-driven Business Process Management (edBPM 2011) (Clermont-Ferrand, France)
  DOI: 10.1007/978-3-642-28108-2_42
  URL: http://udoo.uni-muenster.de/downloads/publications/2526.pdf
  BibTeX: Download
• Beverungen D., Matzner M., Müller O., Becker J.:
  Product-Service System Approaches
  In: Barros Alistair OD, Oberle Daniel (Hrsg.): Handbook of Service Description, New York: Springer US, 2012, S. 19-44
  ISBN: 978-1-4614-1864-1
  DOI: 10.1007/978-1-4614-1864-1_2
  BibTeX: Download
• Friedenstab Jan-Philipp JP., Janiesch C., Matzner M., Oliver M.:
  Extending BPMN for Business Activity Monitoring
  Hawaii International Conference on System Sciences (HICSS-45) (Wailea, HI, USA)
  DOI: 10.1109/HICSS.2012.276
  URL: http://udoo.uni-muenster.de/downloads/publications/2536.pdf
  BibTeX: Download
• Janiesch C., Matzner M., Müller O.:
  Beyond Process Monitoring: A Proof-of-Concept of Event-driven Business Activity Management
  In: Business Process Management Journal 18 (2012), S. 625-643
  ISSN: 1463-7154
  DOI: 10.1108/14637151211253765
  URL: http://publications.martin-matzner.de/4/1/2619.pdf
  BibTeX: Download
• Matzner M.:
  Requirements for a Service Description Language: Findings from a Delphi Study
  In: Barros Alistair OD, Oberle Daniel (Hrsg.): Handbook of Service Description, New York: Springer, 2012, S. 503-519
  ISBN: 978-1-4614-1863-4
  DOI: 10.1007/978-1-4614-1864-1_20
  BibTeX: Download
• Matzner M., Stein A., Stolze C., Voigt M., Alexandrini F.:
  IS Research Challenges and Needs for Service Networks: A Brazilian-German Perspective
  11th International Conference on Perspectives in Business Informatics Research (BIR 2012) (Nizhny Novgorod)
  DOI: 10.1007/978-3-642-33281-4_11
  URL: http://www.springerlink.com/content/h8qn4t327h3w4p31/fulltext.pdf
  BibTeX: Download
• Raffelsieper T., Becker J., Matzner M., Janiesch C.:
  Requirements for a Pattern Language for Event-driven Business Activity Monitoring
  Multikonferenz der Wirtschaftsinformatik (MKWI 2012) (Braunschweig, Germany)
  URL: http://udoo.uni-muenster.de/downloads/publications/2571.pdf
  BibTeX: Download

2011

• Becker J., Beverungen D., Knackstedt R., Matzner M., Müller O., Pöppelbuß J.:
  Flexible Informationssystem-Architekturen für hybride Wertschöpfungsnetzwerke (FlexNet)
  130 (2011)
  ISSN: 1238-3985
  Open Access: http://udoo.uni-muenster.de/downloads/publications/2484.pdf
  URL: http://udoo.uni-muenster.de/downloads/publications/2484.pdf
  BibTeX: Download
  (Techreport)
• Becker J., Beverungen D., Knackstedt R., Matzner M., Oliver M.:
  Information Needs in Service Systems - A Framework for Integrating Service and Manufacturing Business Processes
  Hawaii International Conference on System Sciences (HICSS-44) (Koloa, HI, USA)
  DOI: 10.1109/HICSS.2011.243
  BibTeX: Download
• Becker J., Beverungen D., Knackstedt R., Matzner M., Oliver M., Pöppelbuß J.:
  Integrierte Informationslogistik in der hybriden Wertschöpfung
  In: Gatermann Inken FM (Hrsg.): Mit Dienstleistungen die Zukunft gestalten: Impulse aus Forschung und Praxis. Beiträge der 8. Dienstleistungstagung des BMBF, Frankfurt am Main: Campus Verlag, 2011, S. 247-255
  BibTeX: Download
• Becker J., Beverungen D., Matzner M., Oliver M., Pöppelbuß J.:
  Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany
  International Conference on Design Science Research in Information Systems and Technology (DESRIST) (Milwaukee, WI, USA)
  DOI: 10.1007/978-3-642-20633-7_26
  BibTeX: Download
• Janiesch C., Fischer R., Matzner M., Oliver M.:
  Business Activity Management for Service Networks in Cloud Environments
  6th Workshop on Middleware for Service Oriented Computing (Lisboa, Portugal)
  DOI: 10.1145/2093185.2093187
  BibTeX: Download
• Janiesch C., Matzner M., Müller O., Vollmer R., Becker J.:
  Slipstream: Architecture Options for Real-Time Process Analytics
  ACM Symposium on Applied Computing (SAC2011) (Taichung, Taiwan)
  DOI: 10.1145/1982185.1982252
  BibTeX: Download
• Janiesch C., Matzner M., Oliver M.:
  A Blueprint for Event-driven Business Activity Management
  9th International Conference on Business Process Management (BPM 2011) (Clermont-Ferrand, France)
  DOI: 10.1007/978-3-642-23059-2_4
  BibTeX: Download
• Janiesch C., Matzner M., Oliver M.:
  Slipstream: A BAM Proof of Concept using Standard Software
  9th International Conference on Business Process Management (BPM 2011), Demo Track (Clermont-Ferrand, France)
  BibTeX: Download
• Niemann M., Janiesch C., Kuprian H., Korthaus A., Matzner M., Müller O.:
  Prototypical Support
  In: Janiesch Christian, Niemann Michael, Steinmetz Ralf (Hrsg.): The TEXO Governance Framework - Whitepaper, SAP Research, 2011, S. 118-135 (The TEXO Governance Framework - Whitepaper)
  Open Access: http://internet-of-services.com/fileadmin/IOS/user_upload/pdf/TEXO_GOVERNANCE_FRAMEWORK_WHITEPAPER_1_1.pdf
  URL: http://internet-of-services.com/fileadmin/IOS/user_upload/pdf/TEXO_GOVERNANCE_FRAMEWORK_WHITEPAPER_1_1.pdf
  BibTeX: Download

2010

• Becker J., Alexandrini F., Araújo TS., Creutzberg J., Matzner M., Voigt M.:
  IT-supported Strategic Management in Municipal Public Administration in Brazil
  IADIS International Conference e-Society 2010 (Porto, Portugal, 03/18/10 - 03/21/10)
  BibTeX: Download
• Becker J., Beverungen D., Matzner M., Müller O.:
  Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services
  International Conference Exploring Service Science (IESS 2010) (Geneva, Switzerland)
  DOI: 10.1007/978-3-642-14319-9_25
  URL: http://www.iadisportal.org/digital-library/total-cost-of-service-life-%C2%96-decision-support-for-selecting-and-orchestrating-services
  BibTeX: Download
• Becker J., Matzner M., Voigt M.:
  Selecting Interorganizational Standards – A Management Cybernetics Perspective
  16th Americas Conference on Information Systems 2010 (AMCIS 2010) (Lima, Peru, 08/12/10 - 08/15/10)
  Open Access: http://aisel.aisnet.org/amcis2010/366
  URL: http://aisel.aisnet.org/amcis2010/366
  BibTeX: Download
• Becker J., Matzner M., Voigt M.:
  Theory-based Analyses of Interorganisational Standards for Self-organising, Adaptive Value Creation Networks
  In: Electronic Communications of the EASST 27 (2010), S. 1-12
  ISSN: 1863-2122
  Open Access: http://journal.ub.tu-berlin.de/eceasst/article/download/390/374
  URL: http://journal.ub.tu-berlin.de/eceasst/article/download/390/374
  BibTeX: Download
• Matzner M.:
  PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung.
  In: Ajis : Australian Journal of Information Systems (2010)
  BibTeX: Download
  (anderer)

2009

• Becker J., Beverungen D., Knackstedt R., Matzner M.:
  Configurative Service Engineering – A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance
  42nd Hawai'i International Conference of System Sciences (Waikoloa, HI, USA)
  DOI: 10.1109/HICSS.2009.127
  BibTeX: Download
• Matzner M., Becker J., Beverungen D., Knackstedt R., Pöppelfuß J., Müller O.:
  A Framework for Design Research in the Service Science Discipline
  15th Americas Conference on Information Systems (San Francisco)
  URL: http://aisel.aisnet.org/amcis2009/167/
  BibTeX: Download
• Matzner M., Becker J., Beverungen D., Müller O.:
  Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector
  First International Symposium on Services Science (Leipzig)
  URL: http://isss.uni-leipzig.de/index.php/Download-document/69-paper_becker.html
  BibTeX: Download
• Matzner M., Becker J., Knackstedt R.:
  Webservices für die Verrechnung in Wertschöpfungsnetzwerken auf Basis Vollständiger Finanzpläne
  Internationale Tagung Wirtschaftsinformatik (WI 2009) (Zürich)
  URL: http://udoo.uni-muenster.de/downloads/publications/2170.pdf
  BibTeX: Download
• Matzner M., Voigt M., Alexandrini F., Araújo TS., Becker J.:
  Process Modelling in Brazilian Public Administrations: The domain-specific PICTURE approach
  Proceedings of the 15th Americas Conference on Information Systems (AMCIS2009) (San Francisco, CA, USA)
  URL: http://udoo.uni-muenster.de/downloads/publications/2313.pdf
  BibTeX: Download
• Winkelmann A., Matzner M.:
  Teaching medium-sized ERP systems - a problem-based learning approach
  Information Systems Development (ISD 2008) (Paphos, Cyprus)
  DOI: 10.1007/b137171_94
  BibTeX: Download

2008

• Alexandrini F., Becker J., Holler J., Spaeth F., Matzner M., Fuchs P., Visentainer J., Soares D., Vendramini I.:
  Governo Eletrônico nos Municípios do Alto Vale do Itajaí - Santa Catarina – Projeto Transreg
  Simpósio de Excelênciaem Gestão e Tecnologia (SEGeT 2008) (Resende, RJ, Brazil)
  URL: http://udoo.uni-muenster.de/downloads/publications/2109.pdf
  BibTeX: Download
• Becker J., Knackstedt R., Matzner M., Kröger T.:
  Leistungsbündel aus Produkten und Dienstleistungen
  In: Industrie-Management : Zeitschrift für industrielle Geschäftsprozesse 24 (2008), S. 69-73
  ISSN: 0179-2679
  Open Access: http://udoo.uni-muenster.de/downloads/publications/2103.pdf
  URL: http://www.wiso-net.de/genios1.pdf?START=0A1&ANR=1171481&DBN=ZECO&ZNR=1&ZHW=-4&WID=13542-4760712-52720_4
  BibTeX: Download
• Becker J., Knackstedt R., Matzner M., Pöppelbuß J.:
  Leveraging Product-Service Systems by Implementing Service Oriented Architecture
  International RESER Conference 2008 (Stuttgart, Germany, 09/25/08 - 09/26/08)
  Open Access: http://udoo.uni-muenster.de/downloads/publications/2103.pdf
  URL: http://udoo.uni-muenster.de/downloads/publications/2104.pdf
  BibTeX: Download
• Becker J., Knackstedt R., Matzner M., Pöppelbuß J.:
  The Research Map of Hybrid Value Creation: A Repository for Research Results
  International RESER Conference 2008 (Stuttgart, Germany)
  Open Access: http://udoo.uni-muenster.de/downloads/publications/2103.pdf
  URL: http://udoo.uni-muenster.de/downloads/publications/2103.pdf
  BibTeX: Download
• Becker J., Matzner M., Müller O., Winkelmann A.:
  Towards a Semantic Data Quality Management – Using Ontologies to Assess Master Data Quality in Retailing
  Americas Conference on Information Systems (AMCIS) (Toronto, Canada)
  URL: http://udoo.uni-muenster.de/downloads/publications/2053.pdf
  BibTeX: Download
• Becker J., Matzner M., Oliver M.:
  Comparing Architectural Styles for Service-oriented Architectures – a REST vs. SOAP case study
  DOI: 10.1007/b137171_22
  BibTeX: Download
• Matzner M., Becker J., Knackstedt R., Pöppelbuß J.:
  Creating and Monitoring Intra-cooperation Settlement Systems for Product-Service Systems: a finance plan based approach
  International RESER Conference 2008 (Stuttgart)
  URL: http://udoo.uni-muenster.de/downloads/publications/2105.pdf
  BibTeX: Download
• Winkelmann A., Matzner M., Müller O., Becker J.:
  Ein Plädoyer für die Berücksichtigung von Semantik beim Stammdaten-Alignment - Vorgehensmodell und prototypische Anwendung im Einzelhandel
  DW2008 (St. Gallen, Switzerland)
  URL: http://udoo.uni-muenster.de/downloads/publications/2070.pdf
  BibTeX: Download

2007

• Becker J., Niehaves B., Müller-Wienbergen F., Matzner M.:
  Open Source Public Sector Business Intelligence Systems
  Information Systems Development (ISD 2007) (Galway, Ireland)
  DOI: 10.1007/978-0-387-68772-8_29
  BibTeX: Download
• Matzner M., Räckers M.:
  Das Bürgerbüro als Integrationspunkt - Stand und Perspektiven der Verzahnung von Frontoffice und Backoffice in Bürgerbüros von NRW-Kommunen
  (2007)
  URL: http://udoo.uni-muenster.de/downloads/publications/1988.pdf
  BibTeX: Download
  (anderer)