Monat: Dezember 2019

Congratulations to Tobias Pauli, one of the researchers of our chair, for his success in the ICIS 2019 “Paper-a-thon”! As part of the “Paper-a-thon” at this year’s International Conference on Information Systems (ICIS), Tobias Pauli from the Chair of Digital Industrial Service Systems, and Yanpe...

New insights in Health Services, Business Model Artefacts, Complaint Management and more: The fourth issue of the Journal of Service Management Research (SMR) is now available. The new issue draws attention to the transformative impacts of rapidly developing technologies on the service sector an...

The fifth session of TOBI Talks will be on 5th of December, Thursday. This time the speech will start at 11:00 am! The concept of facets of work has emerged in order to contribute to create more knowledge and deeper, more evocative ideas for Systems Analysis and Design (SA&D), Business Proces...